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Practical Approaches to Wicked Problems: What Works?

March 6, 2018 from 2:00 p.m. – 3:00 pm ET.

Offered by the National Collaborating Centre for Healthy Public Policy (NCCHPP)

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This webinar builds on a foundation of work on wicked problems by presenting practical tools and approaches for working more effectively to address them.

Because of these problems' complexity and intractability, it is folly to suggest that any one or two tools can be used to eradicate them. However, there are some elements that are promising for initiating work on wicked problems. These include collaboration, dialogue and shared understanding.

This webinar will seek to equip participants with new tools and approaches to better incorporate these elements into their work. By the end of the workshop, participants should come away with new ideas about how to approach wicked problems.

Following this webinar, participants will be able to:

1. Differentiate different practical approaches to addressing wicked problems. 

2. Effectively distinguish between discussion, debate, and dialogue.

3. Increase their capacity to act on wicked problems in public health.


Val Morrison, Research Officer, National Collaborating Centre for Healthy Public Policy (NCCHPP)


Val has been a full-time research officer at the NCCHPP since 2008. She has a background in sociology specializing in race and ethnic relations, popular culture, and cultural theory. She has taught courses in Canadian society, political sociology, and the sociology of sport, notably, and continues to be a regular part-time faculty member in the Department of Sociology and Anthropology at Concordia University. Her specific interests at the Centre are health and social inequalities. The projects she is involved with include one that examines the ways that not-for-profit organizations influence policy and another on the usefulness of the concept of wicked problems as a way of addressing health inequalities. Val lives in the Laurentians.


This program meets the accreditation criteria as defined by the Maintenance of Certification program of the Royal College of Physicians and Surgeons of Canada and has been accredited by the Office of Continuing Professional Development, Faculty of Medicine, McGill University for up to a total of 7.5 Section 1 credits (1 Section 1 credit/webinar).
Through an agreement between the Royal College of Physicians and Surgeons of Canada and the  American Medical Association, physicians may convert Royal College MOC credits to AMA PRA Category 1 Credits™. Information on the process to convert Royal College MOC credit to AMA credit can be found at

Each physician should claim only credit commensurate with the extent of their participation in the activity.

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