MUHC clinical staff, support staff, and managers participated in a survey that asked for their input on the strengths and limitations of, as well as, possible improvements to, the MUHC’s response to the COVID-19 pandemic.
The survey contained the following questions:
Reflecting on your experience of preparation and deployment of the pandemic response within your MUHC setting:
• Which aspects do you think went well? (please describe with details)
• Which aspects can be improved? (please describe with details)
• What caused you to worry the most?
Survey responses were thematically analyzed. Theme frequencies were tallied and statistically compared across participant sub-groups (role in the response, MUHC site, occupation, and service/department).
This topic is important as we progress through the 2nd wave of the pandemic and deal with the impact on children’s access to healthcare and on the teams that offer that care.
The findings from the survey allow healthcare providers to better prepare for a pandemic and other disaster type scenarios. It offers a concrete feedback of how the organization functions in a crisis and gives evidence for change and consideration of the practice.
Following this webinar, participants …
1. Understand the challenges faced by organizations in times of a pandemic
2. Be able to incorporate findings in the future planning of a pandemic
3. Improve communication strategies
4. Capitalize and build on identified strengths in their organization
Primary audience(s) (include all that apply)
● Front-line service providers
● Middle managers
● Senior leaders
● Policy makers
● Patient/Family partners/advocates
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